Customer satisfaction is always our first priority to us. If you are not completely satisfied with our service then please contact us firstname.lastname@example.org and let us know. If we are unable to rectify any problems to your complete satisfaction then we will either credit additional time to your membership or refund your membership fee subject to the following conditions.
We will issue a full refund under the following circumstances:-
We may, at our discretion, give refunds to members for various other reasons.
We also provide partial refunds for Valid reasons. We will only issue a refund for unused time if you have not commenced using our service and have not initiated the contact or received contact from other members.